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Google building a chatbot that can book appointments for you | Iamlittle Tech Blog

Google building a chatbot that can book appointments for you

Published on 12 May 2018 by Duncan McClean.

At Google’s I/O developer conference the other day, they showed off a new tool that they have been building.

They’ve been building a life-like AI bot that will allow saying ‘OK Google, book a hairdressers appointment on Monday at 9 AM’ and it will phone up a local hairdressers and book an appointment for the time you specified. Magic!

It even uses a human voice to book the appointment. Watch a demo that Google showed off.

Initially when released, Google Duplex will be able to make restaurant reservations, schedule hair appointments and find out business opening hours.

The tool is aimed at helping the many local businesses who don’t have the functionality to let customers book online. 

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